PC Fusion is partners with 8x8 VoIP. 8X8 phone systems are the pioneers in the VoIP systems they have led the way in technology tools that interface with their system. They charge around $10.00 for each phone line, and they have become the best value, and considerably cheaper than other IP phone services and it is so much less money, lower monthly bill, and works from your internet service no matter who your IPS (Internet Provider Service) than the legacy phone systems.
Increase team productivity while enhancing customer experience. Save money by optimizing agent schedules. Easily build staffing models based on call history. Monitor Performance with 8x8 Analytics built in with your 8x8 standard services.
8x8 Makes it Easy to Maximize agent performance. Monitor all interactions in Real-Time. You can record phone conversations to review and make enhance professionalism in your call center. Rapidly address gaps in agent skills and measure improvement.
With 8x8 Your Contact Center is Cloud-Based. Deployment is Quick and Easy. CRM is fully integrated to automatically Manage and connect your customers to the right agent with the right skills instantly. Create Ring Groups that allow you to group a number of extensions together to share the distribution of incoming calls.Web confenencing, Instant Messaging , and Video Calling Keep your communications moving with 8x8 virtual office you can move from device to device seamlessly.
PC Fusion provides on-site configuration and Setup services in Milwaukee WI, and Denver CO. You decide how many phones you need and the functionality. We will get you set-up with some cloud based 8x8 system featuring all capabilities to create your own call center plan. 8x8 Ring groups allow you to never miss a call or message, even in high volume phone traffic conditions.
Increase team productivity while enhancing customer experience. Save money by optimizing agent schedules. Easily build staffing models based on call history. Manage your 8x8 system with the 8x8 control panel, always accessible ready to make changes and be more progressive than anything you have ever experienced.
